Services
We provide effective and efficient IT infrastructure type of services and solutions to small and medium sized businesses that are practical, affordable, streamlined and tailored to the specific business needs. We also provide ongoing support and maintenance of existing IT infrastructures.
Once-off and Managed Technology Services
Implementation, Administration and Support for Business Computer Systems
We provide all essential computer consulting and hands-on implementation services for small to medium sized businesses of all disciplines – either as a once-off process pertaining to the specific business/project requirements, or as an implementation plus ongoing support type arrangement.
Running a business can be hard work. Managing IT systems and infrastructure equipment can be time consuming and may not be relevant to core business operations. That's where Managed IT Services can remove the burden and complexity involved in maintaining technology infrastructure components such as servers, workstations, networks & network equipment. Our Consulting and Managed Onsite/Remote services include:
Consulting
- Enterprise Client/Server Systems and Solution design
- Domain name registrations
- Security Administration and Auditing
- IT Compliance Objectives
- Operational Procedures Development
Network Administration & Engineering
- Network (LAN/WAN) installations, configuration, upgrades and troubleshooting
- LAN/WAN Routing
- Permanent and secure head-office/branch-office network connectivity scenarios - MPLS, IPVPN
- Remote access implementation and support – PPTP/IPSec/SSL/Security-Token based VPN
- Enterprise and Personal Firewalls, Proxy implementations
- Internet access – Setup and sharing
- Wireless configuration and security
- Network security, monitoring, performance and health checks
- Network & Server equipment purchasing assistance
- Ongoing support and maintenance of LAN/WAN infrastructure
Systems Administration & Engineering
- Server operating system installation, configuration, Licensing models – Microsoft Windows, Small Business Server
- Terminal Servers & Application Publishing – Thin Client and Remote Access
- Mail servers – Microsoft Exchange implementation and administration
- Web servers – Microsoft IIS deployments and administration, Load balancing, SSL Digital Certificates
- High Availability server implementations – Clustering
- Simple and Complex Microsoft Active Directory Domain design, implementation, administration and migration
- Automated data backups and restores across LAN/WAN
- Scripted environment that potentially minimises several time-consuming administrative tasks
- Ongoing general support and maintenance
Applications
- Medical Transcription - BPO
- Mobile Applications
Desktop Support
- Desktop/Laptop operating system installations and upgrades
- Locked down desktop environment such as in kiosks, via policies and restrictions
- Email client configuration and troubleshooting
- Anti- Virus/Spyware/Malware installations and removal
- Printing support
- Enterprise Software and Application installations
